TeleSales and Call Center Operations Course by Bada Business
₹4,719.00
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“TeleSales and Call Center Operations” course is designed by Bada Business. This course will provide you with Various Strategies, Tools, and Techniques for Telesales that will enable agents to close deals faster. It also gives in-depth knowledge about how to Set up and run call center operations smoothly and effectively. This course enhances your knowledge about direct interaction with customers and increases the chance of lead conversion of your business.
Course Overview:-
“TeleSales and Call Center Operations” course is designed by Bada Business. This course will provide you with Various Strategies, Tools, and Techniques for Telesales that will enable agents to close deals faster. It also gives in-depth knowledge about how to Set up and run call center operations smoothly and effectively. This course enhances your knowledge about direct interaction with customers and increases the chance of lead conversion of your business.
Key Outcomes of this Course:-
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- How to Set up a call center?
- Hiring and Training of call center employees
- Understanding the Customer Needs
- Preparing for Telesales call
- Making call scripts for telesales
- Closing a Telesales call
- Using Technology to Improve the Call center operations
- How to scale call center operations?
- & many more…
This Course is Designed For:
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- Freelancers
- Entrepreneurs
- Startup Founders
- Business Owners
What do you get
Here is the list of what you can get with this course!.
| No. | Duration | |
|---|---|---|
| Videos | 15 | 2Hour 26Min |
| Quiz | 15 | 30 sec (Each Question) |
| Reading Material | 15 | After Every video |
| Live Sessions | – | – |
| “Telesales and Call Center Operations” Course Each Video Average Duration is 10min  | ||
Course Content
- Introduction
- How To Set Up Call Centre
- How To Hire for Call Centre
- Training for Call Centre
- Telesales- Listening as a Tool
- How To Prepare For Telesales Call?
- Delivering A Clearmessage In Telesales Call?
- Making Telesales call scripts
- Successful Call-Closing Techniques
- Sop For Call Center
- Technology For Call Centre-Part 1
- Technology For Call Centre-Part 2
- Call center KPIs for Telesales
- How To Scale Your Call Center?
- Summary
Instructor of this Course
- Mr. Gagan Oberoi (VP of Channel Sales at Bada Business & More than 22yr+ of experience in Managing call centers)
- Mr. Varun Harnal ( Master in Corporate Training, Sales Training, & Team Building)
- Mr. Manav Ahuja (VP- Sales Bada Business )
- Ms. Harsimran (Manager, L & D Bada Business & More than 11yr+ Experience )
FAQs of Telesales and Call Center Course by Bada Business
After Purchase where can i start watching this course?
After a Successful purchase, this course is available on Bada Business Mobile App! Login with your Registered Mobile no. and you are ready to go!
Can i Watch this course on Desktop
No, This course can only be viewed in the Mobile App! All the info about this course & specifications is given in the Course Description.
Can i get Certificate after Completion of this Course?
Yes, You will get Certification after completion.
About Bada Business
Bada Business is an Initiative by Dr. Vivek Bindra, a Motivational Speaker, and a Renowned Business Coach. This platform provides Extensive Knowledge of Different Business Strategies and Frameworks. Bada Business is educating Students of business and Entrepreneurs through Business Courses delivered in Hindi.
